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Docs Category: Hosted PABX

How to Configure Call Parking

Introduction At the end of this article, you will be able to configure a call parking object within your call flow on the PBX tab.

How to Configure Conferencing

Introduction At the end of this article, you will be able to configure the PBX conference room object within your call flow on the PBX

How to Configure Blocklist

Introduction At the end of this article, you will be able to configure the PBX blocklist object within your call flow on the PBX tab.

How to Configure PIN codes

Introduction At the end of this article, you’ll have the ability to set up a code using the PIN Code object to reach a specific

How to Configure SIP Trunks

Introduction At the end of this article, you will be able to configure a SIP trunk within our PBX. Should you need any assistance, feel

How to Configure Phonebooks

Introduction At the end of this article, you will be able to access your corporate directory phonebook straight from your Yealink handset. Should you need

Default Settings Configurations

Introduction At the end of this article, you will have the ability to configure and define various features within your call flow located in the

How to Configure Global Blocklists

Introduction The Global Blocklist feature will help you to block incoming calls from the numbers added in the Global blocklist. All the blocked numbers will

How to Block or Hide Caller ID

Introduction At the end of this article, you will be able to hide your caller ID permanently or temporary. Should you need any assistance, feel

How to Restrict Dialing Destinations

Introduction At the end of this article, you will be able to configure custom dial plans within your PBX system. The article will also assist

How to Configure SMS to email

Introduction At the end of this article, you will be able to configure an email address to receive SMS messages to your mobile DID number.

How to Import/Export Call flow

Introduction At the end of this article, you will have the ability to both export existing call flows for backup purposes, and import saved call

How to Configure Real Time Call Monitoring

Introduction At the end of this article, you will be able to configure real-time call monitoring on selected users, commonly used for training and supervision.

How To Use Tabs In Your PBX

Introduction At the end of this article, you will be able to configure multiple tabs for configuration within your PBX. The article will also assist

Device Twinning

Introduction At the end of this article, you will be able to configure twinning mode with your devices linked to a user object. The article

How to Configure Inbound Numbers

Introduction At the end of this article, you will be able to add inbound numbers to your PBX configuration. The article will also assist you

How to Configure Internal Numbers

Introduction At the end of this article, you will be able to add internal numbers to your PBX configuration. The article will also assist you

How to Configure Web Callback

Introduction At the end of this article, you will be able to add and configure the Web Callback Feature within your PBX configuration. Should you

How to Configure Voicemail

Introduction At the end of this article, you will be able to configure a PBX Voicemail object within your call flow on the PBX tab.

How to Configure Inbound Email Alerts

Introduction At the end of this article, you will be able to configure the email notification object within your call flow on the PBX tab.

How to Configure Time Conditions

Introduction The “Time conditions” object allows you to filter inbound calls based on the time requirements you set. This object is generally used to direct

How to Configure Call Flow Controls

Introduction At the end of this article, you will be able to configure a call flow control object within your PBX configuration. The article will

How to Configure Geo Routing

Introduction At the end of this article, you will be able to configure the PBX Geo Routing object within your call flow on the PBX

How to Configure DTMF prefix

Introduction At the end of this article, you will be able to configure the PBX DTMF prefix within your PBX configuration. The article will also

How to Configure Call Diversions

Introduction At the end of this article, you will be able to configure a call diversion object within your call flow on the PBX tab.

How to Configure CallerID Prefix

Introduction At the end of this article, you will be able to configure a Caller ID prefix object within your call flow on the PBX

How to use Set Caller ID

Introduction At the end of this article, for all incoming calls, you will be able to set a specific inbound caller ID of your choice.

How to Enable Call Recordings

Introduction At the end of this article, you will be able to configure the PBX call recording object within your call flow on the PBX

How to Configure Ring Groups

Introduction A ring group allows you to distribute calls between Users and External Numbers. Ring groups are similar to queues, but they provide a more

How to Configure Call Queues

Introduction The call queue object allows incoming calls to be put on hold for a set period of time if users are busy handling other

How to Configure Queue Priority

Introduction The queue priority object allows you to set the importance of the call for the queue object. This feature is used when there are

How to Configure Queue Callbacks

Introduction At the end of this article, you will be able to configure the PBX queue callback object within your call flow. The article will

How to Configure Queue Wallboards

Introduction At the end of this article, you will be able to configure the live queue wallboard object within your call flow on the PBX

Webphone Troubleshooting

Cannot Create a webphone (Warning of exceeding SIP devices Limit) Problem: I cannot create a new Webphone Cause: Not enough SIP devices on the account Solution: Purchase or

Webphone End User Set Up

Notes: How to setup Note: At the bottom of the login page there are options to choose other languages that are available. Downloading the desktop app

Webphone Overview

Webphone is a user-level management portal that allows access to phonebooks, call history and queue management for the user. Webphone is the location of the