Home Internet troubleshooting

Start by checking your equipment:

   Are any of your devices able to connect to the WiFi? If it’s only a certain device, it may be an issue with the device.

   Are the modem cables disconnected or damaged?

   Try restarting your modem.

   Are the lights on your modem or nbn box flashing or off?

  If your equipment is working fine, it may be a fault with the network. Contact Us.