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  • Transferring Calls on Yealink Handsets

Transferring Calls on Yealink Handsets

2 min read

Table of contents

In this article #

  •  Performing a Blind Transfer
  •  Performing a semi-attended transfer:
  •  Performing an
https://www.youtube-nocookie.com/embed/FhnoTepaUgE

This guide covers the three different transfer methods on a Yealinkdeskphone. The procedure and names for the types of transfers available may differ with phones from other manufacturers. Always consult the vendor’s user manual to check the transfer methods available on your device.

You can transfer a call to another party in one of the three ways:

  • Blind Transfer: Transfer a call directly to another party without consulting.
  • Semi-Attended Transfer: Transfer a call when receiving ringback.
  • Attended Transfer: Transfer a call with prior consulting.
IMG_20190724_114430.jpg

Performing a Blind Transfer #

You can transfer a call to another party immediately without consulting with them first.

Procedure #

  1. Press the TRANSFER key transferkey.jpgor Transfer soft key during a call. The call is placed on hold
    mceclip2.png
  2. Do one of the following:
    • Enter the numberor select a contact from the placed call list you want to transfer the call to.
    • If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the call to the contact directly.
    • Press Directory. Select the desired contact from the Directory list.
  3. Press the BTransfer soft key or the TRANSFER keytransferkey.jpg to complete the transfer.

Performing a semi-attended transfer: #

1. Press TRANSFER keytransferkey.jpgor the Transfer soft key during a call.The call is placed on hold
mceclip3.png

2. Enter the number you want to transfer the call to.

3. PressSend

4. Press TRANSFER Key or the Tran soft keywhen you hear the ringback tonemceclip5.png

Performing an attended transfer: #

1. Press TRANSFER Key or the Tran soft key during a call.The call is placed on hold
mceclip3.png

2. Enter the number you want to transfer the call to.

3. Press Send

4. After the party answers the call, press TRANSFER keyor the Tran soft key to complete the transfer.

mceclip5.png

You can cancel the transfer before the call connects by pressing the Cancel soft key.

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Updated on September 25, 2025
Yealink SIP IP Phone ComparisonPaging Configuration on Yealink Devices
Table of Contents
  • In this article
  • Performing a Blind Transfer
    • Procedure
  • Performing a semi-attended transfer:
  • Performing an attended transfer:
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